Legal Information
The website www.vilapithaya.com.br is published by: Pithaya Empreedimentos Imobiliários Ltda, legal entity of private law, CNPJ 42952586/0001-34, located at Rua Vovó Cecília, S/N, Loteamento Pontal do Boqueirão Japaratinga/AL, 57950-000, Brazil, e-mail: [email protected], phone: +55 81 98224 4041.
The site www.vilapithaya.com.br is hosted by Amenitiz solutions SL, Cl Plaza Urquinaona Num.4 P.1 Pta.c 08010 - Barcelona, +33 1 86 65 02 09.
Privacy Policy & Cookie Usage Policy
The purpose of this privacy policy (hereinafter the "Policy") is to explain to you the rules governing the various processing operations that may be carried out when you use our website, accessible from the URL address: www.vilapithaya.com.br (hereinafter the "Site").
The processing of personal data implemented from the Site is the responsibility of two joint controllers.
The persons responsible for the processing of your personal data are:
- The company Amenitiz Solutions (hereinafter "Amenitiz"), which manages the website of Pithaya Empreedimentos Imobiliários Ltda.
Amenitiz is registered with CIF number B67096750 in Barcelona, Spain. Its head office is located at 4, Plaza d'Urquinaona, 08010 Barcelona, Spain.
Amenitiz supports hosting professionals by offering them a digital platform hosted in SaaS mode, allowing them to create a website for their hosting activity.
- Pithaya Empreedimentos Imobiliários Ltda.
This company is registered with the Brazil administration of Recife/PE under number 42952586/0001-34 (hereinafter the "Establishment"). Its head office is located at Rua do Brum, 455, Galpão 0000, Caixa Postal nº 032, Bairro do Recife, CEP: 50030260.
E-mail of the Data Protection Officer at the Institution: [email protected].
Amenitiz and the Institution are hereinafter jointly referred to as the "Data Protection Officer". The terms "we", "our" and "our" in this Privacy Policy refer to the Data Controller.
As the person responsible for handling your Personal Data, we do everything in our power to protect your privacy when you visit the Site.
This Policy lets you learn more about the origin and use of your Personal Data and your navigational information processed when you visit our Site.
For the purposes of this Policy, the term "Personal Data " refers to any data relating to you on a stand-alone basis that allows you to be identified directly or indirectly, regardless of which Terminal you are using.
The term "Terminal " refers to the physical equipment (computer, tablet, smartphone, phone, etc.) that you use to view and navigate the Site.
The term "Regulation " refers to the regulations concerning personal data and, in particular, Regulation No. 2016/679, known as the General Data Protection Regulation, the French Data Protection Act No. 78-17 of January 6, 1978, and the French Act No. 2018-493 on the protection of personal data.
By using our Site, you declare that you accept the terms of this Policy in full.
If you do not agree with any of these terms, you are free to stop using our Site.
This Privacy Policy is updated regularly. In order that you are adequately informed of any significant changes in advance, we will notify you by posting notices on the relevant services or by email, as appropriate.
The Site will always display the most current version of this Privacy Policy.
1. Protection of your personal data
In accordance with the Regulation, we list all processing operations carried out in a processing register which we make available to the competent authorities.
All information you may have provided to us during your visits to the Site is strictly confidential. This information is necessary for the purpose of your treatment.
1.1 What Personal Data is collected and processed?
The information that may be collected and processed is as follows:
- Identification and contact data: your first name, last name, gender, postal address, telephone number, email address, language and the country from which you interact with us;
- Financial and payment data: your bank details (in this regard we inform you that all payment transactions are encrypted by the receiving bank or accredited storage center and that we do not keep any credit card numbers), information about your reservations, etc;
- Connection, geolocation (only with your consent) and browsing data; and
- Personal preferences: This includes your cookie preferences.
When we ask you to enter your personal data to access a feature, some data are required fields, as they are data we need to allow you to access this feature (for example, to register your reservation we need your first and last name).
It is important that the personal information shared about you is correct and up to date.
We do not process any personal data that could qualify as "sensitive" (information concerning racial or ethnic origin, political, philosophical or religious opinions, trade union membership, health or sex life) within the meaning of the Personal Data Regulations.
In this regard, it is specified that our Site is not intended for children and that we therefore do not process any data relating to them.
We undertake not to transfer your personal data to third parties, unless otherwise specified in Article 1.3.
1.2 For what purposes are your Personal Data collected and processed?
The Personal Data listed above may be collected and processed for the following purposes:
- Booking management
The processing of your data is necessary to keep you informed about the status of your reservation, the summary of your reservation, accept your payment, etc.
- Access to customer service
We process your Personal Data as part of our customer service to respond to your requests, in particular using the contact form.
- Improving our services
We process your navigation and reservation data for analysis and statistics. In fact, this data allows us to analyze how you use our Site and to improve its ergonomics and quality.
- Marketing
As part of your subscription to our newsletter, we process your data to manage your subscription and send you specific information by e-mail or SMS according to your preferences. We may also contact you via push notifications if you subscribe to this service.
Processing for marketing purposes requires your consent. Therefore, you can unsubscribe from our communications at any time.
In case you have given us your consent to receive communications from us, through our newsletter or through push notifications, we may use the information you have provided to us for the following purposes:
- Sharing information about our current events, products, services and offers;
- Recommendations about particular products or services that may be of interest to you; and
- Customer research to better understand your expectations of the products and services offered by our Site.
1.3 Who are the recipients of your Personal Data?
During your use of our Website, you may receive information from third parties with whom we collaborate to offer you certain services. These may be:
- Financial institutions and accredited storage centers;
- Fraud detection and prevention entities; and
- Marketing, communication and advertising related service providers.
Personal Data collected from the Site is processed primarily by the Data Controller's internal services.
However, we may share your information with the third parties listed above for the following reasons, among others:
- to effect payment in the case of financial institutions and accredited storage centers;
- to verify your credit and identity with fraud detection and prevention entities
- and to optimize your experience on our Site and improve our services for marketing, communication and advertising related service providers.
We ask third parties who receive your personal data to undertake to comply with the Personal Data Regulation. The third parties listed above may only use your personal information in accordance with our instructions and not for their own use.
Your login and navigation data may also be transferred to Google Analytics.
We may also disclose your Personal Data to respond to an injunction from legal authorities.
1.4 How long is your Personal Data kept?
We will keep your data for a period of ten (10) years after your last reservation, to respond to any questions or complaints or to keep all data necessary to meet legal, accounting or analytical requirements (article L.123-22 of the French Commercial Code).
We may also keep your data for research or statistical analysis; it will then be anonymized.
As part of a subscription to our newsletter, we will not contact you again if you have not opened our newsletters for more than twelve (12) months.
Any changes to this Policy will be made on this page and emailed to you in the event of a material change.
The Data Controller may also keep your data for research or statistical analysis. As these are then anonymized, no retention period is imposed by the Regulations, as it is no longer possible to "re-identify" you later.
1.5. Hosting of Your Personal Data
Your Personal Data is hosted by Heroku Inc. The Landmark @ 1 Market St., Suite 300, San Francisco, CA, 94105, United States.'
The servers on which your Personal Data is stored are located in Frankfurt, Germany.
In any event, the Data Controller has implemented appropriate technical measures to maintain the security of your Personal Data.
1.6. What are your rights?
1.6.1 Consent
Your consent must be given clearly and unambiguously. That is why, when you agree to fill out the Site's contact form
- you are informed about the use that will be made of your Personal Data;
- you must check a box to validate your consent; and
- children under the age of 13 may not give their consent.
1.6.2 Other Rights
Under the Regulations, you have the following rights over your Personal Data:
- Right of access to data: this right allows you to receive a copy of the Personal Data we hold about you;
- Right of rectification: this right gives you the possibility to request the correction of inaccurate or incomplete Personal Data concerning you;
- Right to delete your Personal Data: this right gives you the possibility to ask us to delete your Personal Data if one of the legal grounds is met:
--the Personal Data is no longer necessary for the purposes of the processing;
--you have withdrawn your consent on which the processing is based;
--you have objected to the processing operation through your right to object;
--the processing of your Personal Data is unlawful; or
--your Personal Data must be erased under a legal obligation.
- Right to limit the processing of your Personal Data; this limitation of processing may be carried out when:
you contest the accuracy of your Personal Data;
--you do not object to the erasure of your Personal Data in the context of unlawful processing, but require that it be limited;
--your Personal Data are no longer used by our services, but their storage is only necessary for the recognition, exercise or defense of legal claims; or
--opposes the use of your Personal Data through your right to object.
- Right to portability of your Personal Data: you may contact us to have your Personal Data provided to you or directly to another controller in a structured, commonly used and machine-readable format;
- Right to object: you may contact us when
--the processing is carried out in the public interest or for the purposes of our legitimate interests; you may object only for reasons relating to your situation; or
--the processing is carried out for the purposes of commercial prospection; you may object to this at any time and without giving us any explanation.
- Right to determine the fate of your Personal Data after your death (the Electronic Will): one of the specific features of French law is that it allows you to send us your instructions concerning the way in which we will treat your Personal Data after your death. As such, you can choose whether it is deleted or transmitted to one of your relatives.
Regardless of the purpose or legal basis according to which we process your data, you may therefore at any time and free of charge send us an e-mail to exercise your rights at the following address: [email protected]
Or send us a letter to the following address:
Rua Cais de Santa Rita 595/3601, São José, Recife/PE, CEP: 50020-320, Brazil.
However, please note that we cannot always respond positively to your request for legal reasons, which we will bring to your attention, if necessary, after receiving your request.
In any case, we remind you that you have the right to file a complaint with the competent administrative authority.
1.7 What are the legal grounds for processing?
For the processing of your data, we rely on legal grounds that depend on the way you interact with our Site.
When you purchase products from our Site, we collect and process your personal data to perform the contract between us and you. For example, we need your postal details to deliver your order or your bank details to process your payment.
We also rely on other legal grounds, such as your legitimate interests. For example, we consider it in your interest that your identity cannot be used for fraudulent purposes, that our customer service team has access to your order information to better service you, or that we can better understand your use of our Site to improve its usability and the services we offer you.
Finally, with regard to the processing of Personal Data for targeting purposes, the legal basis for the processing is your consent (see above Article 1.6.1.).
2. Security of Internet browsing
2.1 Integrity of your data on the internet
The Site has appropriate security measures in place to prevent any loss, unauthorized use or access, modification or disclosure of your Personal Data
All personal data collected is stored on secure servers. The Data Controller has also implemented procedures to manage any personal data breach.
2.2 Malicious Uses
It is recommended that you connect only to secure networks, preferably private networks. Be aware of the risks involved on public Wi-Fi networks.
Regardless of the Data Controller to whom you have voluntarily transmitted your Personal Data and taking into account the nature of the Internet network, other operators, without any connection to the Data Controller, may collect your Personal Data without your consent, in particular while you are surfing the Internet. We therefore recommend that you install anti-virus and anti-spyware software on your computer and update it regularly.
2.3 Usurpation/Phishing
The Data Controller will never solicit personal information from you by e-mail.
If you receive an email on behalf of the Data Controller asking you to provide sensitive personal information (bank details, details relating to your personal life etc.), please do not reply and forward this email to us so that we can take the necessary steps.
You should only provide your account information after you have logged into the Site directly through your browser.
3. Cookie Policy
A cookie is a text file that can be stored in a dedicated space on your Terminal's hard drive when you visit a site. A cookie allows its issuer to identify the Terminal in which it is stored, during the validity or registration period of the cookie.
When you consult the Site, information related to the navigation of your Terminal (computer, tablet, smartphone, etc.) may be recorded through cookies installed on your Terminal, in accordance with the choices you have made regarding cookies and which you can modify at any time.
3.1 What are cookies used for on our Site?
It is likely that only the issuer of a cookie will read or modify the information contained in it.
When you connect to the Site, the Data Controller may, subject to its choices, install various cookies on your Terminal in order to recognize your Terminal's browser for the duration of the validity period of the cookie concerned. The cookies we issue are used for the purposes described below.
The cookies we issue allow us to:
- carry out studies and establish statistics and volumes of visits and use of the various elements that make up our Site (sections and content visited, routes), allowing the Data Controller to improve the interest and ergonomics of its services;
- adapt the Site's presentation to your Terminal's display preferences (language used, display resolution, operating system used, etc.) when you visit the Site, depending on the display or reading hardware and software your Terminal contains; and
- implement security measures, for example, when you are asked to reconnect to content or a service after a certain period of time.
3.2 Your choices regarding cookies
There are several ways to manage cookies. Any settings you select may affect your web browsing and your access to certain services that require the use of cookies.
You can choose at any time to express and modify your wishes regarding cookies through the means described below.
In particular, you can configure your browser software so that cookies are stored on your Terminal or, conversely, so that they are rejected, either systematically or according to their origin.
You can also configure your browser software so that you are offered the option to accept or reject cookies occasionally, before a cookie is likely to be stored on your Device. For more information, see "How to make your choices depending on the browser you use" in Article 4.2.3. below.
3.2.1 The cookie agreement
The recording of a cookie on a Terminal is essentially subject to the will of the Terminal user, who can express and modify it at any time and free of charge through the choices offered to him by his browser software.
If you have accepted the registration of cookies in your browser, on your Terminal, the cookies embedded in the pages and content you have viewed may be temporarily stored in a dedicated area of your Terminal. They will be readable only by your transmitter.
3.2.2 Refusal of cookies
If you refuse to accept cookies on your Terminal, or delete cookies already stored on your Terminal, the quality of the functioning of the services offered by the Site will not be impaired.
However, you will no longer be able to benefit from various features that may be necessary to navigate certain areas of the Site. This would be the case if you tried to access content or services for which the installation of cookies is strictly necessary (for example, booking a stay). This would also be the case if the Data Controller - or its service providers - could not recognize, for technical compatibility purposes, the type of browser used by your Terminal, its language and display settings or the country from which your Terminal appears to be connected to the Internet.
If necessary, the Data Controller declines any responsibility related to the consequences related to the operation of its services resulting from the inability to register or consult the cookies necessary for its operation and which you have refused or deleted.
We would like to point out that some cookies cannot be deleted as they are strictly necessary for the technical functioning of the Site.
3.2.3 How to make your choices depending on the browser you use?
For the management of cookies and your choices, the configuration of each browser is different. It is described in the help menu of your browser, which will let you know how to change your cookie preferences.
For Internet Explorer:
http://windows.microsoft.com/fr-FR/windows-vista/Block-or-allow-cookies
For Safari:
https://support.apple.com/en-gb/guide/safari/sfri11471/mac
For Google Chrome:
http://support.google.com/chrome/bin/answer.py?hl=fr&hlrm=en&answer=95647
For Firefox:
http://support.mozilla.org/fr/kb/Activer%20et%20d%C3%A9sactiver%20les%20cookies
3.2.4 Deleting your cookies
You can delete all your cookies or just the ones you want. Deleting cookies does not prevent you from browsing or reinstalling them while browsing. This allows you to control your browser's cookie library at some point. Technical cookies, which are necessary for navigation, will be reinstalled if you visit the Site.
Below we explain the procedure to follow, depending on your browser.
Google Chrome
- In the Google Chrome menu, select "Settings".
- Show advanced settings
- Go to the "Confidentiality" section
- Click on "Content settings".
- In the "Cookies" paragraph (first paragraph), click "Cookies and site data".
- Find the cookies you want to delete and click "OK". You can also choose to delete all your cookies.
Firefox
- In the Firefox menu, go to "Tools" and then "Options.
- On the "Privacy" tab, click on "Show Cookies.
-Search for the cookies you want to delete and click "Delete Cookies".
Internet Explorer
Internet Explorer does not allow case-by-case management of cookies. To delete all your cookies:
- Click "Tools" and then "Internet Options".
- On the "General" tab, under "Browsing History", click "Delete".
- Check the "Cookies" box and click "Delete".
Safari
- In Safari's menu, select "Preferences".
- In the window that opens, go to the "Security" tab
- Click on "Show Cookies".
- In the window that opened, locate and select the cookies you wish to delete and click "Delete".
3.2.5 Private Browsing
The "private browsing" mode, now offered by all browsers, allows you to browse the Internet without keeping a history of pages visited or downloads. Regarding cookies, all cookies that have been saved during your browsing will be deleted when you close your browser. It is therefore not a solution to refuse cookies; however, their lifetime remains limited to the duration of your browsing.
3.2.6 Disabling third-party cookies
Disabling third-party cookies makes it possible to accept only cookies placed by the Site, which you also have the option to disable, delete or limit. Here is the procedure to follow, depending on your browser, if you wish to refuse third-party cookies:
Google Chrome
- In the Google Chrome menu, select "Settings".
- Show advanced settings
- Go to the "Confidentiality" section
- Click on "Content settings"
- In the "Cookies" paragraph (first paragraph), click "Cookies and site data".
- Find the cookies you want to delete and click "OK". You can also choose to delete all your cookies.
Firefox
- In the Firefox menu, go to "Tools" and then "Options".
- On the "Privacy" tab, check the "Accept cookies" box.
- For the "Accept third-party cookies" setting, select "Never".
- Save your changes by clicking "OK".
Internet Explorer
- From the Internet Explorer menu, go to "Internet" Options
- Under the "Privacy" tab, click on the "Advanced" button
- Accept internal cookies, reject third-party cookies
- Save your changes by clicking "OK".
Safari
- In Safari's menu, select "Preferences".
- In the window that opens, go to the "Security" tab
- To choose, "Accept cookies", select "Only on sites I visit".
3.2.7. Your choices expressed online directly with us
If you do not want
- that we collect data about your browsing,
- that, in the context of a registration through a special operation, we can identify the original special operation,
you can choose to disable all third party cookies, which are not essential for browsing the Site.
We will then store a cookie on your Terminal, whose sole purpose is to disable the placement of these cookies on your computer. This cookie will be valid for twelve (12) months.
Attention , the consideration of your wish is based on a cookie. If you delete all cookies stored on your Device (through your browser), the Data Controller - or its service providers - will no longer know that you have chosen this option.